Ordering Policy

Product Samples

We offer samples of our products to licensed doctors whenever possible. Limit one sample per office.

Business Hours

Discus Dental is open from 5 a.m. to 5:30 p.m. Pacific Standard Time. Simply call (800) 422-9448 and our highly trained sales staff will take your order or answer any questions. You may also order via fax 24 hours a day at (310) 845-1537.

Payment

Orders can be charged to your VISA, MasterCard, or American Express. For a small fee, you may receive your product C.O.D. If you wish to establish an account, please complete a credit application. Just print it out, fill in your information, and fax it back to us at (310) 845-1516. Our delivery goal is to ship products the same day an order is placed. The standard method of shipment is via ground service. For an extra charge, products can be shipped by second day or next day delivery. Return Policy Discus Dental, Inc. ("Discus") offers a 30 day unconditional money back guarantee on all unused and unopened product returned within 30 days of the date of invoice (the "Guarantee Period"). Prior to returning product, a valid Return Authorization Number ("R.A.#") must be obtained within the Guarantee Period by contacting the Discus Customer Service Desk at (800) 422-9448. No return will be accepted without first obtaining a Return Authorization Number. After obtaining a Return Authorization Number from the Customer Service Desk, the product must be returned, with the Return Authorization Number clearly marked on the outside of the box containing the product, to: Discus Dental Product Returns, c/o Westside Packaging, 1700 South Baker Ave., Ontario, CA, 91761. Discus will not accept any product that is damaged or used and no refund will be made for the costs of the initial shipping of the product. Price adjustments will be made to volume discounts affected by partial order returns. Contact the Customer Service Desk with any questions that you may have.

Payment Terms & Late Fees

The purchaser shall not retain or withhold from Discus any sum stated on any invoice for any period. Any amount stated on any invoice from Discus shall be deemed correct and binding upon purchaser unless Discus receives notification of objection within ten (10) days of the date upon which such invoice is rendered. Notification of objection must be communicated to the Customer Service Desk at (800) 422-9448 or sent in writing to 8550 Higuera Street, Culver City, CA 90232, Attn.: Customer Service Desk. Interest shall accrue on all amounts remaining unpaid thirty (30) days after the date of invoice at the lesser of: (i) one and one-half percent (1.5%) per month, or (ii) the maximum lawful rate. Discus reserves the right to withhold shipment of all subsequent deliveries in the event that Discus fails to receive payment in full from purchaser within thirty (30) days of the date of invoice. Acceptance by Discus of less than full payment shall not act as a waiver of any of the company's rights.

Waiver

A waiver by Discus of any of these Terms and Conditions in any one instance shall not be deemed or construed to be (i) a general waiver of such term or condition, (ii) a waiver of any right that Discus may have with respect to any subsequent breach, or (iii) a waiver of the subsequent application of the Terms and Conditions contained herein.

Costs of Collection

If Discus refers an invoice to an attorney or other party for collection, the purchaser shall pay upon demand all of Discus' expenses of collection including, without limitation, court costs and reasonable attorneys' fees.

Disclaimer of Warrantees

Discus' Money Back Guarantee, as stated herein, shall be the purchaser's sole remedy for any damages that may result from the transactions to which these Terms and Conditions apply. In no event shall Discus be liable for special, incidental, or consequential damages as a consequence of transactions to which these terms and conditions apply.

Errors

Discus reserves the right to correct any clerical or stenographic errors that may be made to purchaser's account.

Applicable Law

These Terms and Conditions of Sale shall be construed under California law.